Trust Center
Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.
With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly.
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VMware
Peloton
Vroom
Adobe
JetBlue Airways
Travelers
Forbes
Fortive
Mammut Sports Group
William Hill
SoundCloud
CarMax
Trust is one of our core watchwords and we hold our responsibility as protectors of our customers' information in the highest regard. We are happy to say that we are the first in our industry to achieve ISO 42001 certification! This is in addition to our other ISO certifications as well as our SOC2 attestation.
ISO/IEC 42001 is the world’s first international standard that specifies requirements for establishing, implementing, and maintaining an Artificial Intelligence Management System within an organization. It is designed to provide a structured framework for businesses to manage AI technologies responsibly, focusing on ethical considerations, transparency, and risk management.
Our ISO 42001 certificate is available here.
For more information, please see our official announcement.
Trust is one of our core watchwords and we hold our responsibility as protectors of our customers' information in the highest regard. We are happy to say that our latest SOC2, Type 2, and our SOC3 reports are now available.
Our SOC2, Type 2 Report is available (here)[https://trust.fullstory.com/item/soc2]
Our SOC3, Type 2 Report is available (here)[https://trust.fullstory.com/item/soc3]
Trust is one of our core watchwords and we hold our responsibility as protectors of our customers' information in the highest regard. We are happy to say that our latest Penetration Test Executive Report and Addendum (our response to each finding) is now available.
Our Penetration Test Executive Report is available here
Our Penetration Test Addendum is available here
FullStory's PSIRT has been tracking the disclosure of a backdoor in the popular open-source package, xz. FullStory can confirm that our infrastructure does not use any of the impacted versions of xz, nor does that infrastructure use any of the impacted versions of operating systems that had shipped a vulnerable version. We will continue to monitor threat intelligence and news sources for any information that may require an update to this posting.
FullStory is now ISO 27017 and ISO 27018 certified... and our new ISO 27001 and 27701 certificates are here!
Trust is one of our core watchwords and we hold our responsibility as protectors of our customers' information in the highest regard.
We are happy to say that our latest ISO certificates are now available, including our brand new ISO 27017 (Information Security in the Cloud) and ISO 27018 (Data Protection in the Cloud) certificates!
Our ISO 27017 certificate is available here
Our ISO 27018 certificate is available here
Our new ISO 27001 certificate is available here
Our new ISO 27701 certificate is available here
Our Statement of Applicability for all four is available here
If you need help using this Trust Center, please contact us.
If you think you may have discovered a vulnerability, please send us a note.